1. Introduction
This Privacy Policy explains how Axon ("we", "us", or "our") collects, uses, and protects your information when you use our website (chatbi.site) and API services (api.chatbi.site). We are committed to protecting your privacy.
2. Information We Collect
We collect the following types of information:
- Account Information: Email address, username, and password when you register for an account.
- Payment Information: Payment transactions are processed by our third-party payment provider (Creem). We do not store your credit card or payment details directly.
- Usage Data: API request logs including timestamps, model used, token counts, and request metadata. This is used for billing and to provide the usage dashboard.
- Analytics Data: We use Google Analytics to collect anonymized website usage data such as page views, referral sources, and browser type.
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the Service
- Process payments and manage your account balance
- Display usage statistics in your dashboard
- Send important service notifications (e.g., account alerts, maintenance notices)
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
4. API Request Data
When you make API requests through our Service:
- Your prompts and AI-generated responses are forwarded to the respective upstream AI model providers (e.g., OpenAI, Anthropic, Google).
- We log request metadata (model, tokens, timestamps) for billing purposes.
- We do not permanently store the content of your prompts or responses.
- Upstream providers may have their own data retention policies. Please refer to their respective privacy policies.
5. Data Sharing
We do not sell your personal information. We may share data with:
- AI Model Providers: Your API requests are forwarded to upstream providers to generate responses.
- Payment Processors: Creem processes payments on our behalf.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
6. Data Security
We implement reasonable security measures to protect your information, including:
- HTTPS encryption for all data in transit
- Secure password hashing
- API key authentication for service access
- Regular security reviews
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your account information for as long as your account is active. Usage logs are retained for billing and analytics purposes. You may request deletion of your account and associated data by contacting us.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise these rights, contact us at 694623326@qq.com.
9. Cookies
We use essential cookies to maintain your login session. Google Analytics may use cookies to collect anonymized usage data. You can control cookie settings through your browser preferences.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
11. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: 694623326@qq.com